keyto.IT
The Information System for Service Provider

keyto.IT provides out of the box processes, structures, and calculations for IT service providers based on COBIT 5, 2011 ITIL and CMMI 1.3, minimizing the implementation effort. Get ready for benchmarking, with the combination of business intelligence technologies and state-of-the-art visualization of your key data on dashboards.

keyto.IT supports the decision-making and management control over the entire service lifecycle. To this end, all relevant information from different processes and systems is combined in one software. The data regarding service portfolio, contracts, operational performance parameters and financial variables are stored in a pre-configured data model and made accessible for various analysis.
This way you can simply determine the components of the service portfolio producing the highest expenses and you can identify opportunities to reduce costs. The processes are hereby considered just as technologies.

Generate the necessary transparency for an agile control of your services through the integration of all relevant data, its aggregation, processing and visualization.

keyto.IT supports both, the strategic and operational management.

It allows an organization’s management to choose the appropriate strategic direction with sector-specific metrics. The objectives defined this way can be used for different roles such as process manager.
The achievement of defined targets can be monitored all the time with specific key performance indicators (KPIs). But also the accomplishment of the defined operational objectives can be visualized to support the result-oriented decision-making of employees based on roles.

keyto.IT provides an appropriate metrics catalog to support strategic, tactical and operational tasks. It will be filled with your data using standard interfaces to all major processes and systems.

Limitations in the evaluation of key metrics are resolved by keyto.IT.

keyto.rep: Standard Reports summarize key metrics across periods for special target groups. Delivering exactly the information needed for particular activities.

keyto.panel: Dashboards providing an overview on the current performance of the entire company at any time, but also for concrete occasions, if required.

keyto.adhoc: With the help of the keyto.IT ad hoc module individual extensive and in-depth analysis can be carried out regarding broad and deep aspects with little effort.

Whether management or operational staff, everyone can receive quick and easy access to just the right information for all major questions whenever required.

your Benefit